Refund & Cancellation Policy
Our goal is your complete satisfaction.
1. Order cancellation
Orders can be cancelled before they are shipped. Once shipped, please refer to the returns section.
2. Returns
Returns are accepted for damaged, defective, or incorrect items within 7 days of delivery. Items must be unused and in original condition.
3. Refunds
After inspection, refunds are processed to the original payment method within 5–10 business days. Shipping fees are non-refundable unless the return is due to our error.
4. How to initiate
Contact us at contact@gofashionshop.shop with your order number, photos (if applicable), and reason for return/cancellation.